82 Warkworth Drive, Chester-le-Street, DH2 3TW Gas Safe Registered & Worcester Bosch Recommended
Office: 0191 388 4992 · Mobile: 07968 597 882
Gas Safe · Worcester Bosch · Which? Trusted Trader

Trusted plumbing & heating in Chester-le-Street — done properly, first time.

Family-run plumbing & heating engineers covering Chester-le-Street, Durham and the wider County Durham. Boilers, servicing, repairs, landlord CP12 certificates and emergency plumbing — with over 30 years of experience and a 10-year guarantee on every Worcester Bosch boiler we install.

Gas Safe Registered
Worcester Bosch Installer
Same-Day Repairs
0+
Years' Experience
0-Yr
Worcester Bosch Guarantee
0+
5★ Customer Reviews
0%
Gas Safe Registered
Debit & Credit Cards Accepted No hidden fees · Same-day service for repairs · Free quotations
Why TFS Plumbing & Heating

The dependable name for plumbing & heating in Chester-le-Street

Run by Neill Weightman with over 30 years in gas and plumbing, supported by senior engineer George — with us nearly two decades. From a quick repair to a brand-new Worcester Bosch boiler, every job is done to the standard you'd expect for your own family.

Gas Safe Registered

Every gas job is fully accredited and certified — your safety, paperwork and peace of mind are looked after as standard.

Worcester Bosch Installer

Approved Worcester Bosch installer — every new boiler we fit comes with a 10-year manufacturer guarantee.

Quick to Respond

"I really didn't expect it to be so soon" — Customer, May 2025. Same-day fixes for repairs and short-notice callouts when you need us.

Which? Trusted Trader

Independently vetted and consistently 5★ reviewed. Recommended directly by Worcester Bosch to our customers.

Our Services

Everything your home needs — under one roof

From a leaking tap to a brand-new boiler, an annual service to a landlord CP12 certificate. One trusted local team across Chester-le-Street, Durham and County Durham.

Boilers

Boiler Installation

New Worcester Bosch boilers fitted with a 10-year manufacturer guarantee. Combi, system and conventional — all on a fixed, written quote.

Get a free quote
Servicing

Annual Boiler Servicing & Repairs

Keep your boiler running safely and efficiently year-round. Existing customers get an automatic service reminder — no need to remember.

Book a service
Heating

Central Heating & Radiators

Full system installs, radiator renewals, moves and TRV replacements. Cold spots, noisy pipes and tired old systems sorted properly.

Get a free quote
Plumbing

Plumbing & Leak Repairs

Tap installs and repairs, toilet repairs, leak detection, radiator leaks and drain & sewer work. Same-day service available for repairs.

Get a free quote
Gas

Gas Cookers, Hobs & Pipework

Gas cooker installation, gas hob fitting and brand-new gas pipework — all certified and signed off by a Gas Safe registered engineer.

Get a free quote
Landlords

Landlord CP12 Gas Safety Certificates

Annual landlord gas safety certificates with automatic renewal reminders so your portfolio is never out of date. Quick, easy payment too.

Book a CP12
Engineer servicing a boiler Plumbing tools in a fitter's hand
5★ Rated by customers across Co. Durham
What's Included

Every job comes with our promise

Whether it's a quick repair or a full boiler swap, every TFS visit is held to the same standard. No surprises, no upselling, no shortcuts.

  • Gas Safe registered engineers

    Fully accredited for every gas job — paperwork sorted as standard.

  • 10-year Worcester Bosch guarantee

    Every new Worcester Bosch boiler we install is backed by a full 10-year manufacturer warranty.

  • Automatic service reminders

    Once you're in our system, we'll let you know when your annual service or CP12 is due.

  • Same-day service for repairs

    "They are willing to come out at short notice, even on a Saturday morning" — Customer, July 2025.

  • Debit & credit cards accepted

    Quick, easy and secure card payment — no chasing bank transfers.

Book a Service
Customer Reviews

Don't take our word for it

Real reviews from real customers across Chester-le-Street & County Durham — verified by Which? Trusted Traders.

Which? Trusted Trader
★★★★★

"TFS fitted a new boiler for us a few years ago and they service it every year, so we knew that the workmanship would be good. We were more than happy with the estimate, and the work done by George was absolutely brilliant. Overall I would highly recommend this firm, five star service."

C
CustomerTyne and Wear · March 2025
Which? Trusted Trader
★★★★★

"We've used TFS over the last few years, first making contact when we noticed a water leak upstairs. Neill and George traced the source and prevented further damage. They've serviced our boiler since, and replaced the fan when it broke. Willing to come out at short notice, even on a Saturday morning."

C
CustomerCounty Durham · July 2025
Which? Trusted Trader
★★★★★

"My hot water wasn't working. Neill came out and identified the problem, ordered a part and temporarily fixed it so I had hot water again. One day later George came and fitted the new part. Excellent, friendly and reliable service as always."

C
CustomerCounty Durham · June 2025
Which? Trusted Trader
★★★★★

"Worcester Bosch recommended TFS. I spoke to Neill and he arranged for George to come the next day. He spotted the condensate trap was blocked, repaired the boiler and did a full service. As an elderly customer living alone I felt real relief. I'm now in their system for an annual service — complete confidence."

C
CustomerCounty Durham — Boiler service
Which? Trusted Trader
★★★★★

"Rang TFS as the heating thermostat/boiler wasn't showing any signs of life. They said they'd call within an hour — I really didn't expect it to be so soon. George sorted the problem quickly and explained what it was. Professional, courteous and pleasant. Would certainly use them again."

C
CustomerCounty Durham · May 2025
Which? Trusted Trader
★★★★★

"George came out to the property on time, very friendly, and carried out the required duties to issue a new landlord certificate. We previously used TFS to install a new combi boiler — everything was great, quick and hassle free. Payment is quick and easy, and they send reminders when our certificate is due to expire."

L
Landlord CustomerCP12 Certificate & Boiler Install
Which? Trusted Trader
★★★★★

"TFS fitted a new boiler for us a few years ago and they service it every year, so we knew that the workmanship would be good. We were more than happy with the estimate, and the work done by George was absolutely brilliant. Overall I would highly recommend this firm, five star service."

C
CustomerTyne and Wear · March 2025
Which? Trusted Trader
★★★★★

"We've used TFS over the last few years, first making contact when we noticed a water leak upstairs. Neill and George traced the source and prevented further damage. They've serviced our boiler since, and replaced the fan when it broke. Willing to come out at short notice, even on a Saturday morning."

C
CustomerCounty Durham · July 2025
Which? Trusted Trader
★★★★★

"My hot water wasn't working. Neill came out and identified the problem, ordered a part and temporarily fixed it so I had hot water again. One day later George came and fitted the new part. Excellent, friendly and reliable service as always."

C
CustomerCounty Durham · June 2025
Which? Trusted Trader
★★★★★

"Worcester Bosch recommended TFS. I spoke to Neill and he arranged for George to come the next day. He spotted the condensate trap was blocked, repaired the boiler and did a full service. As an elderly customer living alone I felt real relief. I'm now in their system for an annual service — complete confidence."

C
CustomerCounty Durham — Boiler service
Which? Trusted Trader
★★★★★

"Rang TFS as the heating thermostat/boiler wasn't showing any signs of life. They said they'd call within an hour — I really didn't expect it to be so soon. George sorted the problem quickly and explained what it was. Professional, courteous and pleasant. Would certainly use them again."

C
CustomerCounty Durham · May 2025
Which? Trusted Trader
★★★★★

"George came out to the property on time, very friendly, and carried out the required duties to issue a new landlord certificate. We previously used TFS to install a new combi boiler — everything was great, quick and hassle free. Payment is quick and easy, and they send reminders when our certificate is due to expire."

L
Landlord CustomerCP12 Certificate & Boiler Install
Service Areas

Proudly serving Chester-le-Street & County Durham

Based at 82 Warkworth Drive, Chester-le-Street (DH2 3TW), and covering the whole of County Durham and surrounding areas. If your postcode isn't listed, just give us a call.

Chester-le-StreetDH2 / DH3
DurhamCity & suburbs
Houghton-le-SpringDH4 / DH5
BirtleyDH3
WashingtonNE37 / NE38
StanleyDH9
SacristonDH7
Coxhoe & ConsettDH6 / DH8
How We Work

A simple, stress-free process

From your first call to a finished job — we make sure you know what's happening, what it costs, and when it'll be done.

Engineer on phone with customer
1

Call or Message

Ring the office, mobile or send us a message via the form — we'll get back to you fast.

Engineer assessing a boiler
2

Free Quote & Diagnosis

For installs, we come out and write you a clear, fixed quote. For repairs, we diagnose on the day.

Plumber working on a heating system
3

Booked & Done Right

Pick a date that suits you. We turn up on time, work cleanly and finish to the highest standard.

Engineer completing paperwork
4

Aftercare & Reminders

Gas Safe certs, your 10-year guarantee paperwork, plus automatic annual service reminders.

10-Year Guarantee

Worcester Bosch Recommended Installer

As an approved Worcester Bosch installer, every new boiler we fit comes with a full 10-year manufacturer guarantee — and Worcester Bosch themselves recommend us directly to their customers across the North East. That's the level of trust we've earned over the years.

  • 10-year manufacturer guarantee

    On every Worcester Bosch boiler we install — parts and labour, fully backed.

  • A-rated efficiency

    Modern condensing boilers — lower bills, smaller footprint and quieter operation.

  • Recommended by Worcester Bosch

    "Worcester Bosch recommended TFS Plumbing and Heating" — Customer, County Durham.

  • Annual servicing kept on file

    We'll send you a reminder when your service is due — your boiler stays under warranty.

WB
Worcester Bosch Approved Recommended installer · 10-year guarantee on new boilers
Talk to Neill about a new boiler
New boiler installation Boiler service in progress

Trusted brands & accreditations we work with

Tips & Insights

Advice from Neill & George

Practical tips to keep your boiler, plumbing and heating running at its best — straight from the engineers' van.

Boilers5 min read

When is it worth replacing your boiler instead of repairing it?

The honest answer to one of the most common questions we get asked across Chester-le-Street.

Servicing4 min read

Why an annual boiler service is worth every penny

What we actually check, why it keeps your warranty valid, and how it cuts your running costs.

Landlords4 min read

CP12 certificates explained: what landlords need to know

The legal essentials for landlords — and how to make sure your portfolio is never out of date.

Engineer on the phone with a customer
Got a quick question?Call Neill on 0191 388 4992
FAQs

The questions we get asked most

Can't see what you're looking for? Give us a call or drop a message — happy to help.

Yes — every gas engineer at TFS is Gas Safe registered. You can ask to see ID on any visit, and every job is properly certified and lodged.
Yes — as a Worcester Bosch recommended installer, every new Worcester Bosch boiler we install comes with a full 10-year manufacturer guarantee, parts and labour. We'll handle the registration for you.
No — quotes for new installs are completely free and there's no obligation. We'd rather give you honest pricing up front than surprise you halfway through a job.
Where possible, yes — same-day service is available for repairs and we're known for short-notice callouts, including Saturday mornings. Give us a ring and we'll do our best to get to you fast.
Absolutely — annual landlord CP12 certificates are a core part of what we do. Once you're in our system, we'll send automatic reminders before each one expires so your portfolio is never out of date.
Yes — debit and credit cards are accepted. Quick, easy and secure, with no need to chase bank transfers.
We're based at 82 Warkworth Drive, Chester-le-Street (DH2 3TW) and cover Chester-le-Street, Durham, Houghton-le-Spring, Birtley, Washington, Stanley, Sacriston, Coxhoe, Consett and surrounding areas across County Durham.
Ready When You Are

Need a new boiler, a service or a same-day repair?

Whatever the job — quick fix, full install or a landlord CP12 — we're a phone call away. Honest advice, fair quotes, fast turnaround.